If for any reason you need to cancel or reschedule your booked appointment I require 24 hours notice. This so I can offer your slot to someone who is waiting for an appointment.
If you give less than 24 hour notice, a fee of 50% of your appointment cost will be charged.
I operate a cancellation list and for this to work effectively at least 24 hours needs to be given.
I may be grooming another customers dog when you call. If so, please leave a message and I will get back to you as soon as I can.