Please ensure your pet is in good health when they come for their groom.
Note: Wagtails may have to postpone your appointment if your dog appears to be in poor health and will suggest you seek veterinary advice. We will endeavour to accommodate a re-booking once they have fully recovered.
Your dog must be free from Fleas before entering the grooming salon. In the event parasites are found on your pet it may be necessary to end the appointment early, an additional charge of £10 will be added to your full groom price this covers fumigation of the salon and deep cleaning (you will be charged for the full appointment).
A minimum charge of £10 will be added to your full groom price should your dog be found to be matted. This is due to the extra time required to complete the grooming session and probable damage to the equipment.
If your dog is on heat please reschedule your appointment (grooming at this time can promote infection, the dogs temperament may alter at his time).
Pregnant bitches will not be groomed during gestation or until after the puppies are weaned, this is for the mother and puppies safety.
I may be grooming another customers dog when you call. If so, please leave a message and I will get back to you as soon as I can.